Get in touch

Please note: support will be unavailable from December 20th @ 4.30pm EST and until January 7th @ 9am EST.
Thanks for understanding and Happy Holidays!

PRODUCT SUPPORT

If you purchased a course/mini-course or the Snippet Directory and ran into any issues with it, please open a ticket below to let me know the details about the product and the problem.

I’ll take a look and get back to you with a solution!

Product support

Your name

First Name

Last Name

Your email

What's the name of the plugin/training?

Please include the plugin's abbreviation if available (e.g. IEB2).

URLs and sections where the product is being used

Please note that this information can help me quickly locate the problem and offer you a solution without back-and-forth email replies.

If the site is password-protected, please share the password so I can take a closer look

How can I help you?

If there's an issue with the code, please describe what you're seeing since it may not be something I can easily spot on my end without knowing what to look for. If the problem only shows up on certain devices or browsers, make note of that too!

“DOABILITY” INQUIRIES

If your question sounds something like: “my client wants to have X on the site, is that possible?”, “I saw your tutorial on X, but what if I want to change Y?”, or “do you know of a way to achieve XYZ?“, reach out!

I’ll point you in the right direction and/or let you know how we can work together to make it happen.

Is it doable?

Your name

First Name

Last Name

Your email

What's the URL of the site you're working on? If it's password protected, please share the password as well.

What plan does your Squarespace site has (or will have)?

Personal

Business or higher

What's the deadline for your customization?

Alright! I'm all ears. What are you trying to modify or fix in Squarespace?